Describe the Functions of External Agencies with Whom Your Work Setting or Service Interacts

Describe the Functions of External Agencies with Whom Your Work Setting or Service InteractsUnit 10 – 1.3 – Describe the functions of external agencies with whom your work setting or service interacts
This hand out is informing you on the different practitioners and what their role is.
Title | Role |
Education welfare officer | Education welfare officers (sometimes known as education social workers) work with schools, pupils, and families to resolve issues of poor attendance. Closely related to this job is the schools attendance officer. |
Educational psychologist | An educational psychologist is concerned with helping children or young people who are experiencing problems within an education setting with the aim of enhancing learning. |
Paediatric nurse | Paediatric nurses access, plan and provide care for children who are suffering from a wide variety of conditions including diseases, illnesses and cancer or who are recovering from surgery. |
Nursery nurse | Nursery nurses are specialists who look after the social and educational development of children up to the age of 8 years old. |
Teaching assistant | Teaching assistants (TAs) usually work with a teacher in their classroom, making sure pupils get the most out of lessons (e.g., by helping them find their way around a computer). |
Higher level teaching assistant | HLTAs usually undertake more complex tasks and tend to work more independently than other classroom-based staff. |
Play worker | Play workers plan, organise and supervise play and activities for children and young people inside and outside school. |
Learning mentor | Learning Mentors work with school and college students and pupils to help them address barriers (and potential barriers) to learning through supportive one-to-one relationships and sometimes small group work. |

In primary school that I am currently working in, these are the multi agencies that this school has contact with:
* Teaching assistants(see above)
* Educational welfare officer(see above)
* SENCO - SENCO stands for ‘Special educational need coordinator’, The SENCO will co-ordinate additional support for pupils with special needs and work with their parents, teachers and other professionals who are involved with them. The SENCO has responsibility for requesting the involvement of an Educational Psychologist and other external services that may assess a child to see what disability or developmental problem the child has ad how to deal with it.

1.4 – Explain common barriers to integrated working and multiagency and working and how these can be overcome

There are many common barriers that can be found in integrated and multi-agency working, a few of these are:
* The use of jargon, over-complicated or unfamiliar terms. People not being able to understand words that are unfamiliar to them. This can be overcome by simply asking the person talking to simplify or ask them to explain someof the words that you do not understand.
* Lack of attention, interest, or distractions. People generally not taking an interest/attention or giving the in a certain situation or are distracted by another situation they are dealing with.
* Language differences and the difficulty in understanding unfamiliar accents. People not being able to understand a certain type of accent or language. Language differences can be overcome by having an interpreter to interpret the persons language.
* Physical disabilities such as hearing problems or speech difficulties. This can be overcome by having an interpreter, such as sign language.
* Differing opinions, people having different opinions from each other
* Differing expectations, people working in different job roles may have different expectations to other people in different job roles
* Transparent working, working openly and body language.

Barriers such as the few I have just named can stop people from effectively communicating with one another, which can then cause distress and also could lead to certain harmful situation this can be seen in the case of Victoria Climbie. Social services, other agencies and practitioners did not communicate so Victoria did not receive the attention and interest she should have had, and in this case Victoria sadly died, this barrier was overcome when the Children Act was emended in 2004.
Another way a barrier can be made is if practitioners do not follow certain policies and procedures. A way that this can cause problems is that it can put children in harmful and dangerous situation. This can be overcome by having regular health safety checks/risk assessments to ensure the setting is safe and that practitioners are following procedure.

Describe the Functions of External Agencies with Whom Your Work Setting or Service Interacts 7.7 of 10 on the basis of 3487 Review.